I’ve put together a simple chart that explains the various ways you should and shouldn’t summon a waiter over to your table, and the service you’re likely to receive accordingly.
Because if one more middle aged, obnoxious asshole goes “hey you!” and snaps their fingers at me, I WILL snap said person’s neck.
I waitressed my way through college and one night this guy yells at me “Oi! you with the tits!” and my co-worker Matthew walked up to him and said “yes?”
Oh- I wasn’t aware getting a server’s attention with “excuse me” wasn’t as polite as I thought it was- I’ll make an effort in the future to say ma’am/sir or their names (if I know them) in the future. Thank you for this post.
I’m still just going to say excuse me. I hate when people use my name just because I wear a name tag personally, because I usually forget I have one on and then am confused how so and so knows me.
Okay- I might keep doing what I am doing then. Hopefully it comes across the way I’m hoping it does.
I always say “excuse me, ma’am/sir”, then talk to them normally because I hate it when people get too personal with me. (Normally being, ‘when you have a spare moment, can I get a clean fork/napkin/water, etc. I was raised that you are polite when you’re a guest somewhere)
If someone in a service industry can’t tell I’m being sincere and polite from my tone and body language… Then I don’t think using their name will get it across.
I would always feel really uncomfortable when people would use my name in a customer service setting. But I think that’s because of the sort of people who would usually do it— usually wealthy older types pulling a subtle version of that “have the name, have control” witchcraft where they would almost abuse my name to awkward levels. “I’m doing well today, thanks for asking, Kaitlin. Now, Kaitlin, this item I wanted wasn’t on the shelves. Kaitlin, I don’t know what you can do about that, but maybe you could call a manager for me? Oh, thank you Kaitlin. Hello, sir! Kaitlin here tells me that you can check your stock for me. I’ll wait here with Kaitlin.”
IT’S REALLY FUCKING CREEPY.
I can see it maybe being a little different in waiting tables because you’re supposed to introduce yourself by name. But because of my own experiences, I still feel really uncomfortable using the name of someone I don’t know very well so I usually just say “pardon me” along with a lot of pleases and thank yous. :U